Terms of Use
By visiting or using this Website in any way or by purchasing products or services from this Website, you are entering into an agreement with WeJain Holdings, Inc. and its affiliates (“WHI”) to be bound by the then-current version of these Terms and Conditions, which includes the Website Terms and Conditions, the Terms and Conditions of Sale, the General Terms and Conditions and the Privacy Policy. By accessing this Website you acknowledge acceptance of these Terms and Conditions and you agree to be bound by all applicable laws. WHI has the right, in its sole discretion, to revise these Terms and Conditions at any time.
Website Terms and Conditions
You may review, download, and/or print the content of this Website, provided that: (a) you may not make more than one copy of such content, modify it in any way, distribute or transmit it to any other person or company, frame or otherwise display any of the content of this Website on your own or any other web site; (b) you maintain any and all copyright notices and other notices or statements of proprietary rights appearing with such Information; (c) the use of such Information is solely for personal, non-commercial and informational use and will not be copied or posted on any networked computer or broadcast in any media; and (d) you do not make any other use of the Information except as provided in these Terms and Conditions. Any copying, modification, distribution or transmission, display, or use outside the scope permitted by these Terms and Conditions infringes WHI’s copyrights, copyrights licensed to WHI, and/or other intellectual property rights owned by or licensed to WHI. If you download software from this Website, WHI owns such copy and you are licensed to use it for its intended purpose but may not sell copies of it, modify it, display it, redistribute or transmit it, or use it in any other way. WHI has no right or authority to authorize you to use, download, print, copy, modify, display, distribute, or transmit any content of any other web site that you access from this Website.
The trademarks or service marks contained in this Website are the property of WHI or third parties. You may not use any of these trademarks or service marks in any way. For example, you may not use any such marks as links to this Website from other web sites, or as machine-readable search terms. Products, methods, and processes described on this Website may be covered by United States or foreign patents and/or other intellectual property rights.
All trademarks mentioned on this Website are the property of their respective owners.
WHI may review transmissions to this Website from time-to-time, but is under no obligation to do so. WHI disclaims all responsibility for the content of such transmissions and all liability arising from such content. You may not transmit any inflammatory, libelous, defamatory, obscene, unlawful, threatening, or otherwise objectionable information to this Website. WHI may remove any transmissions to this Website at any time. WHI shall not be liable for any compensation, claims, or damages resulting from any transmissions to this Website and you agree to defend and hold WHI harmless with respect to any such compensation, claims, or damages, including attorneys’ fees.
Terms and Conditions of Sale
Material delivered via carrier from WHI should under no circumstances be accepted from the carrier without the proper notification on the carrier documentation of any damage discovered upon receipt. Following receipt of damaged material, WHI Customer Service should be notified within 5 business days of damage discovery. Failure to note damage within this timeframe will result in the assumption that WHI has fulfilled its obligation to deliver such products in acceptable condition.
All claims or discrepancies in shipments must be made within 2 business days of customer’s receipt of merchandise. Please notify Customer Service at [email protected] to make arrangements to correct your order.
No material should be returned without prior advance authorization from WHI’s Customer Service representatives. All return requests should be made within 2 business days of receipt of merchandise. WHI will automatically grant a Return Material Authorization (RMA) for any non-conforming shipment (product which is either damaged or does not otherwise conform to the specific ordering instructions provided with your order). Return authorization, for all other returns not fitting into the non-conforming category or returned after the initial 2-day period, shall be at WHI’s sole discretion. All approved returns are subject to a re-stocking fee of 25% of the product’s original selling price.
Once contacted, the Customer Service representative will provide you with an RMA number and inform you of where to send your merchandise. Please write the RMA number on your packing skip and include the original packing slip with your return. C.O.D. returns will not be accepted. The RMA number will be honored for only one (1) order and must match the product authorized for return. The RMA number will be valid for thirty (30), twenty (20) or fifteen (15) days from the date the RMA was issued by WHI, depending on the RMA policy of the OEM or Distributor from which the specific item was ordered. Merchandise should be returned in its original packaging along with any certifications, tags, instructions, etc. You are responsible for all shipping costs of product that has not been determined to be non-conforming (according to the definition above).
Software returns will be accepted for refund only if the product is unopened. Non-defective software that has been opened will not be accepted by WHI for return. Defective software may be returned for exchange with the same product only. All refunds for non-defective items exclude shipping and handling charges. Please allow 2-4 weeks for refunds to be processed and credited to your account. If you are seeking a replacement of any software, please follow the RMA procedures set forth above. All items returned must be in “as-new” condition, in original packaging and with all warranty cards, manuals and accessories. The original packaging slip must be included and the RMA number visible on the package. Failure to follow these instructions could result in a delay or partial forfeiture of your refund. If part of a product becomes defective, the full product must be returned for credit or replacement.
WHI may review transmissions to this Website from time-to-time, but is under no obligation to do so. WHI disclaims all responsibility for the content of such transmissions and all liability arising from such content. You may not transmit any inflammatory, libelous, defamatory, obscene, unlawful, threatening, or otherwise objectionable information to this Website. WHI may remove any transmissions to this Website at any time. WHI shall not be liable for any compensation, claims, or damages resulting from any transmissions to this Website and you agree to defend and hold WHI harmless with respect to any such compensation, claims, or damages, including attorneys’ fees.
General Terms and Conditions
Jurisdiction and Governing Law
WHI controls and operates this Website under the jurisdiction of New Castle County, Delaware, USA, and makes no representation or warranty that the content of this Website is appropriate, lawful, or available for use in other geographic locations. If you use this Website from other locations, you are responsible for compliance with all applicable local laws. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on this Website shall be an appropriate federal or state court located in New Castle County, Delaware. If any portion of these Terms and Conditions is unlawful, invalid, or unenforceable, then such portion of these Terms and Conditions shall be deemed severed here from and shall not affect the validity or enforceability of the remainder of these Terms and Conditions. Software made available on this Website may be subject to United States export control laws, which state that certain software cannot be downloaded from this Website to certain countries or to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By downloading or using any software made available on this Website, you represent and warrant that you are not located in, under the control of, or a national, or resident of any such country or on any such list.
Privacy Policy
When you place an order with WHI, we ask for your name, your billing address, the address for shipment of the order, your credit card number and expiration date and your email address. We consider this information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, and for statistical purposes to improve our site and services to you. To read our Website’s complete privacy policy, click here.
Website Terms and Conditions
- General Use Restrictions
You may review, download, and/or print the content of this Website, provided that: (a) you may not make more than one copy of such content, modify it in any way, distribute or transmit it to any other person or company, frame or otherwise display any of the content of this Website on your own or any other web site; (b) you maintain any and all copyright notices and other notices or statements of proprietary rights appearing with such Information; (c) the use of such Information is solely for personal, non-commercial and informational use and will not be copied or posted on any networked computer or broadcast in any media; and (d) you do not make any other use of the Information except as provided in these Terms and Conditions. Any copying, modification, distribution or transmission, display, or use outside the scope permitted by these Terms and Conditions infringes WHI’s copyrights, copyrights licensed to WHI, and/or other intellectual property rights owned by or licensed to WHI. If you download software from this Website, WHI owns such copy and you are licensed to use it for its intended purpose but may not sell copies of it, modify it, display it, redistribute or transmit it, or use it in any other way. WHI has no right or authority to authorize you to use, download, print, copy, modify, display, distribute, or transmit any content of any other web site that you access from this Website.
The trademarks or service marks contained in this Website are the property of WHI or third parties. You may not use any of these trademarks or service marks in any way. For example, you may not use any such marks as links to this Website from other web sites, or as machine-readable search terms. Products, methods, and processes described on this Website may be covered by United States or foreign patents and/or other intellectual property rights.
- Third Party Content
All trademarks mentioned on this Website are the property of their respective owners.
- Links to Third Party Web Sites
- Changes to Website
- Software Use Restrictions
- Disclaimer of Warranties
- Submissions
WHI may review transmissions to this Website from time-to-time, but is under no obligation to do so. WHI disclaims all responsibility for the content of such transmissions and all liability arising from such content. You may not transmit any inflammatory, libelous, defamatory, obscene, unlawful, threatening, or otherwise objectionable information to this Website. WHI may remove any transmissions to this Website at any time. WHI shall not be liable for any compensation, claims, or damages resulting from any transmissions to this Website and you agree to defend and hold WHI harmless with respect to any such compensation, claims, or damages, including attorneys’ fees.
Terms and Conditions of Sale
- Order Acceptance Policy
- Other Costs and Expenses
- Return Policy
Material delivered via carrier from WHI should under no circumstances be accepted from the carrier without the proper notification on the carrier documentation of any damage discovered upon receipt. Following receipt of damaged material, WHI Customer Service should be notified within 5 business days of damage discovery. Failure to note damage within this timeframe will result in the assumption that WHI has fulfilled its obligation to deliver such products in acceptable condition.
All claims or discrepancies in shipments must be made within 2 business days of customer’s receipt of merchandise. Please notify Customer Service at [email protected] to make arrangements to correct your order.
No material should be returned without prior advance authorization from WHI’s Customer Service representatives. All return requests should be made within 2 business days of receipt of merchandise. WHI will automatically grant a Return Material Authorization (RMA) for any non-conforming shipment (product which is either damaged or does not otherwise conform to the specific ordering instructions provided with your order). Return authorization, for all other returns not fitting into the non-conforming category or returned after the initial 2-day period, shall be at WHI’s sole discretion. All approved returns are subject to a re-stocking fee of 25% of the product’s original selling price.
Once contacted, the Customer Service representative will provide you with an RMA number and inform you of where to send your merchandise. Please write the RMA number on your packing skip and include the original packing slip with your return. C.O.D. returns will not be accepted. The RMA number will be honored for only one (1) order and must match the product authorized for return. The RMA number will be valid for thirty (30), twenty (20) or fifteen (15) days from the date the RMA was issued by WHI, depending on the RMA policy of the OEM or Distributor from which the specific item was ordered. Merchandise should be returned in its original packaging along with any certifications, tags, instructions, etc. You are responsible for all shipping costs of product that has not been determined to be non-conforming (according to the definition above).
Software returns will be accepted for refund only if the product is unopened. Non-defective software that has been opened will not be accepted by WHI for return. Defective software may be returned for exchange with the same product only. All refunds for non-defective items exclude shipping and handling charges. Please allow 2-4 weeks for refunds to be processed and credited to your account. If you are seeking a replacement of any software, please follow the RMA procedures set forth above. All items returned must be in “as-new” condition, in original packaging and with all warranty cards, manuals and accessories. The original packaging slip must be included and the RMA number visible on the package. Failure to follow these instructions could result in a delay or partial forfeiture of your refund. If part of a product becomes defective, the full product must be returned for credit or replacement.
- Disclaimer of Warranties
- Manufacturer’s Warranty
- Service and Support
- Next Day and Second Day Deliveries
- Submissions
WHI may review transmissions to this Website from time-to-time, but is under no obligation to do so. WHI disclaims all responsibility for the content of such transmissions and all liability arising from such content. You may not transmit any inflammatory, libelous, defamatory, obscene, unlawful, threatening, or otherwise objectionable information to this Website. WHI may remove any transmissions to this Website at any time. WHI shall not be liable for any compensation, claims, or damages resulting from any transmissions to this Website and you agree to defend and hold WHI harmless with respect to any such compensation, claims, or damages, including attorneys’ fees.
General Terms and Conditions
Jurisdiction and Governing Law
WHI controls and operates this Website under the jurisdiction of New Castle County, Delaware, USA, and makes no representation or warranty that the content of this Website is appropriate, lawful, or available for use in other geographic locations. If you use this Website from other locations, you are responsible for compliance with all applicable local laws. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on this Website shall be an appropriate federal or state court located in New Castle County, Delaware. If any portion of these Terms and Conditions is unlawful, invalid, or unenforceable, then such portion of these Terms and Conditions shall be deemed severed here from and shall not affect the validity or enforceability of the remainder of these Terms and Conditions. Software made available on this Website may be subject to United States export control laws, which state that certain software cannot be downloaded from this Website to certain countries or to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By downloading or using any software made available on this Website, you represent and warrant that you are not located in, under the control of, or a national, or resident of any such country or on any such list.
Privacy Policy
When you place an order with WHI, we ask for your name, your billing address, the address for shipment of the order, your credit card number and expiration date and your email address. We consider this information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, and for statistical purposes to improve our site and services to you. To read our Website’s complete privacy policy, click here.